Frequently Asked Questions
Home Internet to connect your computer, phone, and numerous other devices. Gauge your students’ skill level with the initial test.
Consider how many people use the internet, what activities (streaming, gaming, work), and what speeds are needed. Compare plans based on speed, reliability, and cost.
This usually happens due to network congestion—when many people are online in your area, especially with cable or shared networks.
Advertised speeds are maximums under ideal conditions. Actual speeds may vary due to network traffic, location, or equipment quality.
If you stream HD or 4K video, game online, or work from home, unlimited data helps avoid throttling or overage charges.
Yes, but coordinate timing. Set the new service start date close to the end of the old one to avoid downtime or double billing.
Fiber provides faster speeds, better upload rates, and more consistent performance, especially with multiple devices connected.
Most ISPs offer basic protection, but using strong Wi-Fi passwords, firewalls, and antivirus software improves your security.
Watch for installation fees, modem/router rental charges, taxes, data overage costs, and early termination fees in fine print.
With the right speed and stable connection, internet can fully support video calls, cloud tools, and file sharing for remote use.
Restart your modem/router, check cable connections, and contact your provider. Frequent drops may signal a line issue or poor equipment.
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